What to do if you think you may have become a victim of a Cybercrime?
Contact the people you know
At a personal level, warn your friends and family about scams.
At a business level, warn your staff, suppliers, customers and industry association
Lost money? Contact your bank
If you have sent money or shared your banking details with a cybercriminal, contact your bank or financial institution immediately.
If you have given your Credit Card details with a cybercriminal, contact your credit card supplier immediately.
If there is strange activity in your bank accounts of other financial accounts, contact your bank or financial institution immediately.
Once contacted, the bank, and/or financial institution may be able to stop and suspend your account.
The Credit card supplier may be able to reverse the transaction if fraud is involved.
Stolen Identity? Contact IDCare
If you think that any identification information may be stolen, you need to act quickly.
Contact IDCare which is a free service to help you with response and support.
You may be eligible for a Commonwealth Victim’s Certifcate. This may help you prove your case if you have issues establishing your identity.
Report scams to Government Authorities
There is a Report a Scam service at the ACCC website.
Australian Government Help
Additional government help can be found at the Be safe Be alert online guide.
Scamwatch
Scamwatch has a “where to get help” guide
Social Media Scams
Facebook - How you can Report Scams on Facebook Services - Guide for Australians
Change your Online Passwords
If you think any of your online account logins or passwords are compromised, you should change the password for that account.
Check out how you can improve your password management.